Exchange & Shipping Policy

Shipping Policy

We ship the products within 2 days after receiving the order and try to deliver them within 5-7 business days via Standard Shipping.

The timeline for Express Shipping is 2-3 business days.

Sundays and public holidays are off as no courier company functions then. Express shipping is applicable on all days except then. Any unforeseen delays (highly unlikely) will be conveyed to the customer on priority.

 

Cancellation/Exchange Policy

We have a no refund/ return/ cancellation policy for our store. All sales made at www.snaccstrings.com are final.

We offer size exchange due to incorrect size (only for products that come in different sizes). A reverse shipping charge + reshipping charge of ₹ 150 will be applicable for any exchange request if the required size is available.

*One size/free size products are not eligible for an exchange.

*If the product's required size is out of stock, it's not eligible for an exchange.

For exchange of an eligible product, you can drop a WhatsApp message to +91 9821796592 with your Name and order number, within 24 hrs of delivery.

Once approved, we will share the payment details with you, after which we shall arrange the reverse pickup. Once we receive the product, it will undergo a quality check for unused condition with tags intact. After it passes the quality check, the requested size will be shipped to the customer.

The product should be in the original condition, and the return should be initiated within 24 hours of receiving the product. 

Only the products which are unused, unwashed, unworn, undamaged, with all its labels and tags completely intact, in original packaging will be qualified for exchange.